The Experiential Design Index

Customer Experience Center — Honeywell Global Headquarters

Honeywell's Global Headquarters, designed by HOK, opened in uptown Charlotte, North Carolina in December 2021; the 23rd-floor Customer Experience Center, including a four-wall audiovisual Immersion Room, showcases Honeywell's products and technologies to visitors.

VenueHoneywell Global Headquarters
Project typeNew Building
StatusCompleted
Year completed2021
Technologiesfour-wall immersive AV room, interactive product displays

Credits

FirmRoleNote
HOK Architecture
HOK Exhibit Design Design of the 23rd-floor Customer Experience Center and Immersion Room
AVI-SPL AV Integration

Description

HOK relocated Honeywell's main lobby to the 23rd floor to create a Sky Lobby with panoramic downtown views, adjacent to the Customer Experience Center (CXC). The CXC's centerpiece Immersion Room offers a customizable audiovisual experience projected across all four walls; the floor also houses an Accelerator Cafe and Learning Center. Named an honoree of the Experience Design category in Fast Company's 2023 Innovation by Design Awards.

Sources